HickoryFarms.com: The problem that I had with the gift package wa...
A HickoryFarms.com customer review by GetHuman user ~Antkathy from November 19th, 2017
Background on ~Antkathy's case
GetHuman: ~Antkathy - can you tell our other HickoryFarms.com customers when your case took place?
~Antkathy: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to HickoryFarms.com, and if so, how?
GetHuman: And which of these common HickoryFarms.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Antkathy a list of common HickoryFarms.com problems)
~Antkathy: "Overcharge/Strange charge" was why I was trying to call.
~Antkathy's review of HickoryFarms.com customer service
GetHuman: So how would you sum up your experience for GetHuman's HickoryFarms.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Antkathy: The problem that I had with the gift package was addressed and satisfied in a very courteous and polite and professional manner and the time was less than * minutes from start to finish. Very pleased.
GetHuman: Let's quantify your experience contacting HickoryFarms.com. On a scale of 1 to 5, how easy is it go get help on a HickoryFarms.com problem?
~Antkathy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Antkathy: I'd give them a one out of five on communication.
GetHuman: And what about HickoryFarms.com's ability to quickly and effectively address your problem?
~Antkathy: For that I would say one out of five.
GetHuman: And finally- any advice for other HickoryFarms.com customers?
~Antkathy: Call them early in the day or late. Don't forget any personal or account information you might need for HickoryFarms.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Antkathy taken from his HickoryFarms.com customer service problem that occurred on November 18th, 2017.