History.com: I hate viceland! I want H* programming back.
A History.com customer review by GetHuman user GetHuman-loriasel from December 2nd, 2017
Background on GetHuman-loriasel's case
GetHuman: GetHuman-loriasel - can you tell our other History.com customers when your case took place?
GetHuman-loriasel: Yes I can. It was afternoon, on November 26th.
GetHuman: Did you reach out to History.com, and if so, how?
GetHuman: And which of these common History.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-loriasel a list of common History.com problems)
GetHuman-loriasel: "Returns" was why I was trying to contact.
GetHuman-loriasel's review of History.com customer service
GetHuman: So how would you sum up your experience for GetHuman's History.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-loriasel: I hate viceland! I want H* programming back.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-loriasel: I have been a directv customer for * yrs. The programming pk I got was because of H*. Now if it stays viceland I see no reason to keep the more expensive programming. H* was my favorite channel.
GetHuman: Let's quantify your experience contacting History.com. On a scale of 1 to 5, how easy is it go get help on a History.com problem?
GetHuman-loriasel: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-loriasel: I'd give them a three out of five on communication.
GetHuman: And what about History.com's ability to quickly and effectively address your problem?
GetHuman-loriasel: For that I would say one out of five.
GetHuman: And finally- any advice for other History.com customers?
GetHuman-loriasel: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for History.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-loriasel taken from his History.com customer service problem that occurred on November 26th, 2017.