History.com: I was looking for a contact number for the Amer...
A History.com customer review by GetHuman user ~marketing3 from November 25th, 2017
Background on ~marketing3's case
GetHuman: ~marketing3 - can you tell our other History.com customers when your case took place?
~marketing3: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to History.com, and if so, how?
GetHuman: And which of these common History.com customer issues best describes the reason you wanted to talk to them?
(Shows ~marketing3 a list of common History.com problems)
~marketing3: "Change order" was why I was trying to contact.
~marketing3's review of History.com customer service
GetHuman: So how would you sum up your experience for GetHuman's History.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~marketing3: I was looking for a contact number for the American History Channel (AHC). I watched a Bible series on Direct TV while I was visiting North Carolina during the holiday season and wanted to purchase the series on DVD. They were not able to help me.
GetHuman: Let's quantify your experience contacting History.com. On a scale of 1 to 5, how easy is it go get help on a History.com problem?
~marketing3: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~marketing3: I'd give them a three out of five on communication.
GetHuman: And what about History.com's ability to quickly and effectively address your problem?
~marketing3: For that I would say one out of five.
GetHuman: And finally- any advice for other History.com customers?
~marketing3: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for History.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~marketing3 taken from his History.com customer service problem that occurred on November 16th, 2017.
History.com
1.75 of 5 stars | 21 reviews
~marketing3's History.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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