HobbyTron: I called to check on my order status, I placed...
A HobbyTron customer review by GetHuman user GetHuman-213391 from November 19th, 2017
Background on GetHuman-213391's case
GetHuman: GetHuman-213391 - can you tell our other HobbyTron customers when your case took place?
GetHuman-213391: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to HobbyTron, and if so, how?
GetHuman: And which of these common HobbyTron customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-213391 a list of common HobbyTron problems)
GetHuman-213391: "Complaint" was why I was trying to contact.
GetHuman-213391's review of HobbyTron customer service
GetHuman: So how would you sum up your experience for GetHuman's HobbyTron customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-213391: I called to check on my order status, I placed an order on ********** and haven't received it. I was holding then when I thought it was my turn, the phone just rang and rang and rang then hung up. Need to know about my order status. Melva Perez, PO Box ******* Palacios St, Benavides, Tx *****. My number is ***-***-****. If you have any information for me please call my phone and leave a message, my son keeps asking and I can't get a hold of you guys. Please let my know something. Thanks
GetHuman: Let's quantify your experience contacting HobbyTron. On a scale of 1 to 5, how easy is it go get help on a HobbyTron problem?
GetHuman-213391: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-213391: I'd give them a three out of five on communication.
GetHuman: And what about HobbyTron's ability to quickly and effectively address your problem?
GetHuman-213391: For that I would say one out of five.
GetHuman: And finally- any advice for other HobbyTron customers?
GetHuman-213391: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for HobbyTron to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-213391 taken from his HobbyTron customer service problem that occurred on November 16th, 2017.