HobbyTron: I have try for three days to talk to some*one a...
A HobbyTron customer review by GetHuman user ~Norman Highbaugh from November 15th, 2017
Background on ~Norman Highbaugh's case
GetHuman: ~Norman Highbaugh - can you tell our other HobbyTron customers when your case took place?
~Norman Highbaugh: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to HobbyTron, and if so, how?
GetHuman: And which of these common HobbyTron customer issues best describes the reason you wanted to talk to them?
(Shows ~Norman Highbaugh a list of common HobbyTron problems)
~Norman Highbaugh: "Track order" was why I was trying to contact.
~Norman Highbaugh's review of HobbyTron customer service
GetHuman: So how would you sum up your experience for GetHuman's HobbyTron customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Norman Highbaugh: I have try for three days to talk to some*one at hobbytron can not get an answer.*I don't they have a customer service.****-***-****. My number is *******-****
GetHuman: Let's quantify your experience contacting HobbyTron. On a scale of 1 to 5, how easy is it go get help on a HobbyTron problem?
~Norman Highbaugh: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Norman Highbaugh: I'd give them a one out of five on communication.
GetHuman: And what about HobbyTron's ability to quickly and effectively address your problem?
~Norman Highbaugh: For that I would say five out of five.
GetHuman: And finally- any advice for other HobbyTron customers?
~Norman Highbaugh: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for HobbyTron to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Norman Highbaugh taken from his HobbyTron customer service problem that occurred on November 13th, 2017.