Home Delivery Network (UK): Parcel delivered ********** no one in to sign s...
A Home Delivery Network (UK) customer review by GetHuman user ~A + L Reid from November 1st, 2017
Background on ~A + L Reid's case
GetHuman: ~A + L Reid - can you tell our other Home Delivery Network (UK) customers when your case took place?
~A + L Reid: Yeah. It was afternoon, on October 27th.
GetHuman: Did you reach out to Home Delivery Network (UK), and if so, how?
GetHuman: And which of these common Home Delivery Network (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~A + L Reid a list of common Home Delivery Network (UK) problems)
~A + L Reid: "Track item" was why I was trying to call.
~A + L Reid's review of Home Delivery Network (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Home Delivery Network (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A + L Reid: Parcel delivered ********** no one in to sign so it was taken back to depot, fair enough. Called to reschedule, date Tuesday *****, didnt turn up, called to see why...hadnt been put onto Van..rescheduled Wed ***** didnt turn up...called to see why...details hadnt been recorded on system properly..rescheduled Thursday ***** **.**pm still no parcel.....I will be complaining to Virgin Media as i have had no Internet for around ** days as my Modem hasnt been delivered, hopefully they consider using another carrier who will deliver when they state they will. I would never recommend this Company to any one.
GetHuman: Let's quantify your experience contacting Home Delivery Network (UK). On a scale of 1 to 5, how easy is it go get help on a Home Delivery Network (UK) problem?
~A + L Reid: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A + L Reid: I'd give them a one out of five on communication.
GetHuman: And what about Home Delivery Network (UK)'s ability to quickly and effectively address your problem?
~A + L Reid: For that I would say four out of five.
GetHuman: And finally- any advice for other Home Delivery Network (UK) customers?
~A + L Reid: Call them early in the day or late. Don't forget any personal or account information you might need for Home Delivery Network (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~A + L Reid taken from his Home Delivery Network (UK) customer service problem that occurred on October 27th, 2017.