HostGator.com: I hate hostgator!!!!!! The most terrible hostin...
A HostGator.com customer review by GetHuman user ~ALEX from November 21st, 2017
Background on ~ALEX's case
GetHuman: ~ALEX - can you tell our other HostGator.com customers when your case took place?
~ALEX: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to HostGator.com, and if so, how?
GetHuman: And which of these common HostGator.com customer issues best describes the reason you wanted to talk to them?
(Shows ~ALEX a list of common HostGator.com problems)
~ALEX: "Overcharge/Strange charge" was why I was trying to call.
~ALEX's review of HostGator.com customer service
GetHuman: So how would you sum up your experience for GetHuman's HostGator.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ALEX: I hate hostgator!!!!!! The most terrible hosting company.**My * web sites are down constantly, * - * time a week and they dont pick up the phone for ** - ** minutes keeping you on hold.*the WORST FROM ALL HOSTING COMPANIES!!!! sCAM!!!!
GetHuman: Let's quantify your experience contacting HostGator.com. On a scale of 1 to 5, how easy is it go get help on a HostGator.com problem?
~ALEX: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ALEX: I'd give them a five out of five on communication.
GetHuman: And what about HostGator.com's ability to quickly and effectively address your problem?
~ALEX: For that I would say five out of five.
GetHuman: And finally- any advice for other HostGator.com customers?
~ALEX: Call them early in the day or late. Don't forget any personal or account information you might need for HostGator.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ALEX taken from his HostGator.com customer service problem that occurred on November 18th, 2017.