Houston Chronicle: we have received one paper in the last week? c...
A Houston Chronicle customer review by GetHuman user ~sherrill daugherty from November 19th, 2017
Background on ~sherrill daugherty's case
GetHuman: ~sherrill daugherty - can you tell our other Houston Chronicle customers when your case took place?
~sherrill daugherty: Yeah. It was morning, on November 13th.
GetHuman: Did you reach out to Houston Chronicle, and if so, how?
GetHuman: And which of these common Houston Chronicle customer issues best describes the reason you wanted to talk to them?
(Shows ~sherrill daugherty a list of common Houston Chronicle problems)
~sherrill daugherty: "Cancel or change subscription" was why I was trying to call.
~sherrill daugherty's review of Houston Chronicle customer service
GetHuman: So how would you sum up your experience for GetHuman's Houston Chronicle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sherrill daugherty: we have received one paper in the last week? called and told one would be delivered.NONE RECEIVED.how bad can you get?.
GetHuman: Let's quantify your experience contacting Houston Chronicle. On a scale of 1 to 5, how easy is it go get help on a Houston Chronicle problem?
~sherrill daugherty: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sherrill daugherty: I'd give them a four out of five on communication.
GetHuman: And what about Houston Chronicle's ability to quickly and effectively address your problem?
~sherrill daugherty: For that I would say three out of five.
GetHuman: And finally- any advice for other Houston Chronicle customers?
~sherrill daugherty: Call them early in the day or late. Don't forget any personal or account information you might need for Houston Chronicle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sherrill daugherty taken from his Houston Chronicle customer service problem that occurred on November 13th, 2017.