HughesNet: Hughe's Net customer service is a joke,they hav...
A HughesNet customer review by GetHuman user ~Mad as hell from November 14th, 2017
Background on ~Mad as hell's case
GetHuman: ~Mad as hell - can you tell our other HughesNet customers when your case took place?
~Mad as hell: Sure. It was morning, on November 7th.
GetHuman: Did you reach out to HughesNet, and if so, how?
GetHuman: And which of these common HughesNet customer issues best describes the reason you wanted to talk to them?
(Shows ~Mad as hell a list of common HughesNet problems)
~Mad as hell: "Service problem" was why I was trying to call.
~Mad as hell's review of HughesNet customer service
GetHuman: So how would you sum up your experience for GetHuman's HughesNet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mad as hell: Hughe's Net customer service is a joke,they have outsourced to foreign countries and "they" could care less. As for the service provided by Hughe's Net I'd rather be back in the stone-age.
GetHuman: Let's quantify your experience contacting HughesNet. On a scale of 1 to 5, how easy is it go get help on a HughesNet problem?
~Mad as hell: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mad as hell: I'd give them a two out of five on communication.
GetHuman: And what about HughesNet's ability to quickly and effectively address your problem?
~Mad as hell: For that I would say one out of five.
GetHuman: And finally- any advice for other HughesNet customers?
~Mad as hell: Call them early in the day or late. Don't forget any personal or account information you might need for HughesNet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mad as hell taken from his HughesNet customer service problem that occurred on November 7th, 2017.