Humana Medicare Claims: must use "get human" to reach a real person. Th...
A Humana Medicare Claims customer review by GetHuman user GetHuman-293038 from November 9th, 2017
Background on GetHuman-293038's case
GetHuman: GetHuman-293038 - can you tell our other Humana Medicare Claims customers when your case took place?
GetHuman-293038: Yup. It was afternoon, on November 6th.
GetHuman: Did you reach out to Humana Medicare Claims, and if so, how?
GetHuman: And which of these common Humana Medicare Claims customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-293038 a list of common Humana Medicare Claims problems)
GetHuman-293038: "Update account information" was why I was trying to call.
GetHuman-293038's review of Humana Medicare Claims customer service
GetHuman: So how would you sum up your experience for GetHuman's Humana Medicare Claims customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-293038: must use "get human" to reach a real person. That person's abilities liable to be very limited. Not a wonderful experienc.
GetHuman: Let's quantify your experience contacting Humana Medicare Claims. On a scale of 1 to 5, how easy is it go get help on a Humana Medicare Claims problem?
GetHuman-293038: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-293038: I'd give them a one out of five on communication.
GetHuman: And what about Humana Medicare Claims's ability to quickly and effectively address your problem?
GetHuman-293038: For that I would say two out of five.
GetHuman: And finally- any advice for other Humana Medicare Claims customers?
GetHuman-293038: Call them early in the day or late. Don't forget any personal or account information you might need for Humana Medicare Claims to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-293038 taken from his Humana Medicare Claims customer service problem that occurred on November 6th, 2017.