Husqvarna: Misinformed
A Husqvarna customer review by GetHuman user GetHuman-bmeyer1 from November 29th, 2017
Background on GetHuman-bmeyer1's case
GetHuman: GetHuman-bmeyer1 - can you tell our other Husqvarna customers when your case took place?
GetHuman-bmeyer1: Yeah. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Husqvarna, and if so, how?
GetHuman: And which of these common Husqvarna customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bmeyer1 a list of common Husqvarna problems)
GetHuman-bmeyer1: "Where to buy" was why I was trying to call.
GetHuman-bmeyer1's review of Husqvarna customer service
GetHuman: So how would you sum up your experience for GetHuman's Husqvarna customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bmeyer1: Misinformed
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-bmeyer1: The mower cutting height, *shown, *.*-*", received .** to *,*"** turning radius, *shown **", received *-*'** *tire sizes, shown front, ** by *.*-*, received ** by *", rear tires shown ** by **-*", received ** by **"* what we received was not what was advertised. No rear anti scalp wheels, much scalping occurs. *Even at the second highest setting*. For a perfect level lawn the mower probably OK. Any unevenness at all, not good. Bud
GetHuman: Let's quantify your experience contacting Husqvarna. On a scale of 1 to 5, how easy is it go get help on a Husqvarna problem?
GetHuman-bmeyer1: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bmeyer1: I'd give them a one out of five on communication.
GetHuman: And what about Husqvarna's ability to quickly and effectively address your problem?
GetHuman-bmeyer1: For that I would say two out of five.
GetHuman: And finally- any advice for other Husqvarna customers?
GetHuman-bmeyer1: Call them early in the day or late. Don't forget any personal or account information you might need for Husqvarna to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bmeyer1 taken from his Husqvarna customer service problem that occurred on November 23rd, 2017.