Husqvarna: due to a the question being about the carbureto...
A Husqvarna customer review by GetHuman user GetHuman-285926 from November 27th, 2017
Background on GetHuman-285926's case
GetHuman: GetHuman-285926 - can you tell our other Husqvarna customers when your case took place?
GetHuman-285926: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Husqvarna, and if so, how?
GetHuman: And which of these common Husqvarna customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-285926 a list of common Husqvarna problems)
GetHuman-285926: "Complaint" was why I was trying to call.
GetHuman-285926's review of Husqvarna customer service
GetHuman: So how would you sum up your experience for GetHuman's Husqvarna customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-285926: due to a the question being about the carburetor, information would not be given out. Instead, I was directed to take my tool to an authorized dealer. this is the way of the world now: info is kept secret while forcing customers to hand out even more money to the selected few (compared to the old days of fixing your own stuff). Tools today are becoming too expensive to own and I believe that this is the intention of the makers.
GetHuman: Let's quantify your experience contacting Husqvarna. On a scale of 1 to 5, how easy is it go get help on a Husqvarna problem?
GetHuman-285926: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-285926: I'd give them a one out of five on communication.
GetHuman: And what about Husqvarna's ability to quickly and effectively address your problem?
GetHuman-285926: For that I would say one out of five.
GetHuman: And finally- any advice for other Husqvarna customers?
GetHuman-285926: Call them early in the day or late. Don't forget any personal or account information you might need for Husqvarna to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-285926 taken from his Husqvarna customer service problem that occurred on November 20th, 2017.