Husqvarna: The service center was no help. Asked for serv...
A Husqvarna customer review by GetHuman user ~GeorgeDJ from November 28th, 2017
Background on ~GeorgeDJ's case
GetHuman: ~GeorgeDJ - can you tell our other Husqvarna customers when your case took place?
~GeorgeDJ: Yeah. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Husqvarna, and if so, how?
GetHuman: And which of these common Husqvarna customer issues best describes the reason you wanted to talk to them?
(Shows ~GeorgeDJ a list of common Husqvarna problems)
~GeorgeDJ: "Complaint" was why I was trying to call.
~GeorgeDJ's review of Husqvarna customer service
GetHuman: So how would you sum up your experience for GetHuman's Husqvarna customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GeorgeDJ: The service center was no help. Asked for service tech, could not give me one. Need to go through a service center. I will just return the chain saw and buy a Stihl locally. I don't have time to play around this way.
GetHuman: Let's quantify your experience contacting Husqvarna. On a scale of 1 to 5, how easy is it go get help on a Husqvarna problem?
~GeorgeDJ: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GeorgeDJ: I'd give them a two out of five on communication.
GetHuman: And what about Husqvarna's ability to quickly and effectively address your problem?
~GeorgeDJ: For that I would say one out of five.
GetHuman: And finally- any advice for other Husqvarna customers?
~GeorgeDJ: Call them early in the day or late. Don't forget any personal or account information you might need for Husqvarna to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~GeorgeDJ taken from his Husqvarna customer service problem that occurred on November 20th, 2017.