Hyundai: I WANT MY AIR BAGS FIX I HAVE BEEN IN * ACCIDEN...
A Hyundai customer review by GetHuman user ~BLOG KING from November 20th, 2017
Background on ~BLOG KING's case
GetHuman: ~BLOG KING - can you tell our other Hyundai customers when your case took place?
~BLOG KING: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to Hyundai, and if so, how?
GetHuman: And which of these common Hyundai customer issues best describes the reason you wanted to talk to them?
(Shows ~BLOG KING a list of common Hyundai problems)
~BLOG KING: "Repairs" was why I was trying to call.
~BLOG KING's review of Hyundai customer service
GetHuman: So how would you sum up your experience for GetHuman's Hyundai customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BLOG KING: I WANT MY AIR BAGS FIX I HAVE BEEN IN * ACCIDENTS TOTALING OVER **.*** IN DAMAGES FRONT AND BACK DAMAGE NO AIRBAG CAME OUT ONLY AIR BAG LIGHT CAME ON NOT TRYING TO HERE I DID NOT GET HIT IN THE RIGHT SPOT * OF THE THREE ACCIDENTS HAPPEN AT ** MILES PER HR IN THE BACK * TIMES AND A FRONT END COLLISION OVER ****$ IN DAMAGE NO AIRBAG DEPLOYED MY HUSBAND WORK FOR HYUNDAI AND THOUGHT THIS WAS A SAFE CAR FOR HIS FAMILY, WELL I GUEST THATS NOT THE CASE THEN WE RECIVED A LETTER IN THE MAIL SAYING OUR AIRBAGS WERE DEFECTIVE BUT WHEN I CONTACED HYUNDAI AND WAS TOLD MY CAR IS NOT ON THE LIST WELL IF I DONT HERE FROM YOU GUYS I WILL LET EVERYONE KNOW JUST HOW WELL MY AZERA PERFORM IN A ACCIDENT IF THEY GOOGLE HYUNDAI MY COMPLAINT WILL BE NOTED I NEED ANSERS ON HOW TO CORECT THIS PROBLEM OR YOU WILL HERE MORE ABOUT THIS STORY EVERYWHERE YOU LOOK I HAVE ACCESS TO A LOT OF RESOURCES AND MY VOICE WILL BE HEARD A LOT OF PAIN AND SUFFERING COULD HAVE BEEN AVOIDED IF HYUNDAI WOULD HAVE COME CLEAN I WANT
GetHuman: Let's quantify your experience contacting Hyundai. On a scale of 1 to 5, how easy is it go get help on a Hyundai problem?
~BLOG KING: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BLOG KING: I'd give them a five out of five on communication.
GetHuman: And what about Hyundai's ability to quickly and effectively address your problem?
~BLOG KING: For that I would say five out of five.
GetHuman: And finally- any advice for other Hyundai customers?
~BLOG KING: Call them early in the day or late. Don't forget any personal or account information you might need for Hyundai to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BLOG KING taken from his Hyundai customer service problem that occurred on November 15th, 2017.