I Drive Safely - Defensive Driving: I have been on hold for over an hour with no re...
A I Drive Safely - Defensive Driving customer review by GetHuman user GetHuman-380821 from November 27th, 2017
Background on GetHuman-380821's case
GetHuman: GetHuman-380821 - can you tell our other I Drive Safely - Defensive Driving customers when your case took place?
GetHuman-380821: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to I Drive Safely - Defensive Driving, and if so, how?
GetHuman: And which of these common I Drive Safely - Defensive Driving customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-380821 a list of common I Drive Safely - Defensive Driving problems)
GetHuman-380821: "Account Access" was why I was trying to call.
GetHuman-380821's review of I Drive Safely - Defensive Driving customer service
GetHuman: So how would you sum up your experience for GetHuman's I Drive Safely - Defensive Driving customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-380821: I have been on hold for over an hour with no response whatsoever. Live chat is not available and they don't offer email communication. Terrible and Aweful customer service... On my day off too.
GetHuman: Let's quantify your experience contacting I Drive Safely - Defensive Driving. On a scale of 1 to 5, how easy is it go get help on a I Drive Safely - Defensive Driving problem?
GetHuman-380821: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-380821: I'd give them a one out of five on communication.
GetHuman: And what about I Drive Safely - Defensive Driving's ability to quickly and effectively address your problem?
GetHuman-380821: For that I would say three out of five.
GetHuman: And finally- any advice for other I Drive Safely - Defensive Driving customers?
GetHuman-380821: Call them early in the day or late. Don't forget any personal or account information you might need for I Drive Safely - Defensive Driving to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-380821 taken from his I Drive Safely - Defensive Driving customer service problem that occurred on November 18th, 2017.