Illuminating Company: next storm dont ***** your trucks out to other...
A Illuminating Company customer review by GetHuman user ~you suck from November 13th, 2017
Background on ~you suck's case
GetHuman: ~you suck - can you tell our other Illuminating Company customers when your case took place?
~you suck: Yeah. It was late at night, on November 3rd.
GetHuman: Did you reach out to Illuminating Company, and if so, how?
GetHuman: And which of these common Illuminating Company customer issues best describes the reason you wanted to talk to them?
(Shows ~you suck a list of common Illuminating Company problems)
~you suck: "Cancel service" was why I was trying to call.
~you suck's review of Illuminating Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Illuminating Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~you suck: next storm dont ***** your trucks out to other states, take care of your customers first then ***** yourself out
GetHuman: Let's quantify your experience contacting Illuminating Company. On a scale of 1 to 5, how easy is it go get help on a Illuminating Company problem?
~you suck: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~you suck: I'd give them a one out of five on communication.
GetHuman: And what about Illuminating Company's ability to quickly and effectively address your problem?
~you suck: For that I would say four out of five.
GetHuman: And finally- any advice for other Illuminating Company customers?
~you suck: Call them early in the day or late. Don't forget any personal or account information you might need for Illuminating Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~you suck taken from his Illuminating Company customer service problem that occurred on November 3rd, 2017.