Importcds.com: I WAS TOLD THAT MY ORDER WAS CANCELLED PER MY R...
A Importcds.com customer review by GetHuman user ~mrmew55 from November 14th, 2017
Background on ~mrmew55's case
GetHuman: ~mrmew55 - can you tell our other Importcds.com customers when your case took place?
~mrmew55: Yes I can. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Importcds.com, and if so, how?
GetHuman: And which of these common Importcds.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mrmew55 a list of common Importcds.com problems)
~mrmew55: "Complaint" was why I was trying to call.
~mrmew55's review of Importcds.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Importcds.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mrmew55: I WAS TOLD THAT MY ORDER WAS CANCELLED PER MY REQUEST AND THEN THEY WENT AHEAD AND CHARGED ME FOR IT ANYWAY!
GetHuman: Let's quantify your experience contacting Importcds.com. On a scale of 1 to 5, how easy is it go get help on a Importcds.com problem?
~mrmew55: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mrmew55: I'd give them a two out of five on communication.
GetHuman: And what about Importcds.com's ability to quickly and effectively address your problem?
~mrmew55: For that I would say three out of five.
GetHuman: And finally- any advice for other Importcds.com customers?
~mrmew55: Call them early in the day or late. Don't forget any personal or account information you might need for Importcds.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mrmew55 taken from his Importcds.com customer service problem that occurred on November 10th, 2017.