IncrediMail Ltd.: English*incredimail: worst-mail program I've ev...

A IncrediMail Ltd. customer review by GetHuman user ~Andy from November 18th, 2017

Background on ~Andy's case

GetHuman: ~Andy - can you tell our other IncrediMail Ltd. customers when your case took place?
~Andy: Yes. It was afternoon, on November 12th.
GetHuman: Did you reach out to IncrediMail Ltd., and if so, how?
~Andy: I used a phone number I found on the GetHuman IncrediMail Ltd. customer service contact info page: Contact IncrediMail Ltd. Customer Service
GetHuman: And which of these common IncrediMail Ltd. customer issues best describes the reason you wanted to talk to them?
(Shows ~Andy a list of common IncrediMail Ltd. problems)
~Andy: "Lower my bill" was why I was trying to call.

~Andy's review of IncrediMail Ltd. customer service

GetHuman: So how would you sum up your experience for GetHuman's IncrediMail Ltd. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Andy: English*incredimail: worst-mail program I've ever used. Hangs computer, hook-up at @ advertising, receiving several times the same mail from the server. Customer service rude. If you do not want to have problems with your computer do not install this ****.* *German*IncrediMail: worst-Mail-Programm, das ich je benutzt habe. Versetzt den Computer, Hook-up at @ Werbung, Aufnahme mehrmals die gleiche Mail vom Server. Kundendienst unh****flich. Wenn Sie nicht m****chten, dass Sie Probleme mit Ihrem Computer haben nicht installieren diesen Mist.* *Spanish*IncrediMail: Programa peor-mail que he usado. Pone el equipo, la puesta en @ publicidad, recibir varias veces el mismo correo del servidor. Atenci****n al cliente grosero. Si no quiere tener problemas con el ordenador, no instale esta mierda.* *Italy*IncrediMail: peggior programma di posta elettronica che abbia mai usato. Mette il computer, hook-up a @ pubblicit****, ricevendo pi**** volte la stessa mail dal server. Servizio clienti maleduc
GetHuman: Let's quantify your experience contacting IncrediMail Ltd.. On a scale of 1 to 5, how easy is it go get help on a IncrediMail Ltd. problem?
~Andy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Andy: I'd give them a one out of five on communication.
GetHuman: And what about IncrediMail Ltd.'s ability to quickly and effectively address your problem?
~Andy: For that I would say two out of five.
GetHuman: And finally- any advice for other IncrediMail Ltd. customers?
~Andy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for IncrediMail Ltd. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Andy taken from his IncrediMail Ltd. customer service problem that occurred on November 12th, 2017.

IncrediMail Ltd.

1.50 of 5 stars | 16 reviews

~Andy's IncrediMail Ltd. Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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