IncrediMail Ltd.: La versi****n gratuita me funcion**** hasta hac...
A IncrediMail Ltd. customer review by GetHuman user ~letolteni from November 14th, 2017
Background on ~letolteni's case
GetHuman: ~letolteni - can you tell our other IncrediMail Ltd. customers when your case took place?
~letolteni: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to IncrediMail Ltd., and if so, how?
GetHuman: And which of these common IncrediMail Ltd. customer issues best describes the reason you wanted to talk to them?
(Shows ~letolteni a list of common IncrediMail Ltd. problems)
~letolteni: "Overcharge/Strange charge" was why I was trying to call.
~letolteni's review of IncrediMail Ltd. customer service
GetHuman: So how would you sum up your experience for GetHuman's IncrediMail Ltd. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~letolteni: La versi****n gratuita me funcion**** hasta hace poco, cuando de repente se bloque**** y decidi pagar el servici**** Plus, sin embargo sigue igual de horrible, se bloquea, no puedo enviar mensajes, ni ver los mails que recibo. Esta como muerto la programa. Intent**** pedir ayuda por chat varias veces pero el Sr Bob ne me ayud**** nada, s****lo me estaba mareando. Estoy muy decepcionada, y voy a reclamar el dinero **.** euros que pag**** por este horrible servicio. Tengo en mi poder todos los justificantes para hacer una denuncia.
GetHuman: Let's quantify your experience contacting IncrediMail Ltd.. On a scale of 1 to 5, how easy is it go get help on a IncrediMail Ltd. problem?
~letolteni: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~letolteni: I'd give them a one out of five on communication.
GetHuman: And what about IncrediMail Ltd.'s ability to quickly and effectively address your problem?
~letolteni: For that I would say three out of five.
GetHuman: And finally- any advice for other IncrediMail Ltd. customers?
~letolteni: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for IncrediMail Ltd. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~letolteni taken from his IncrediMail Ltd. customer service problem that occurred on November 12th, 2017.