Indianapolis Star: ok so we take the time to write the paper it mu...
A Indianapolis Star customer review by GetHuman user ~Delivery frustration from November 25th, 2017
Background on ~Delivery frustration's case
GetHuman: ~Delivery frustration - can you tell our other Indianapolis Star customers when your case took place?
~Delivery frustration: Yup. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Indianapolis Star, and if so, how?
GetHuman: And which of these common Indianapolis Star customer issues best describes the reason you wanted to talk to them?
(Shows ~Delivery frustration a list of common Indianapolis Star problems)
~Delivery frustration: "Complaint" was why I was trying to call.
~Delivery frustration's review of Indianapolis Star customer service
GetHuman: So how would you sum up your experience for GetHuman's Indianapolis Star customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Delivery frustration: ok so we take the time to write the paper it must all be automated because you post the last * bad reviews. In the beginning with the new delivery person I called about the paper in the the street on the front lawn & sidewalk stat take care of it never did waste of breath. then finally it happened some one took my paper because it wasn't delivered properly on the porch all I got was a run a round by an automated system had to call back figure out how talk with real person and I will get my paper but we do not know when. All of this could have been prevented if the delivery person would put on my porch like it is suppose too.
GetHuman: Let's quantify your experience contacting Indianapolis Star. On a scale of 1 to 5, how easy is it go get help on a Indianapolis Star problem?
~Delivery frustration: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Delivery frustration: I'd give them a one out of five on communication.
GetHuman: And what about Indianapolis Star's ability to quickly and effectively address your problem?
~Delivery frustration: For that I would say four out of five.
GetHuman: And finally- any advice for other Indianapolis Star customers?
~Delivery frustration: Call them early in the day or late. Don't forget any personal or account information you might need for Indianapolis Star to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Delivery frustration taken from his Indianapolis Star customer service problem that occurred on November 24th, 2017.