Internet Movie Database (IMDB): I've been trying to get into my account all mor...
A Internet Movie Database (IMDB) customer review by GetHuman user ~gilligan1965 from November 25th, 2017
Background on ~gilligan1965's case
GetHuman: ~gilligan1965 - can you tell our other Internet Movie Database (IMDB) customers when your case took place?
~gilligan1965: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Internet Movie Database (IMDB), and if so, how?
GetHuman: And which of these common Internet Movie Database (IMDB) customer issues best describes the reason you wanted to talk to them?
(Shows ~gilligan1965 a list of common Internet Movie Database (IMDB) problems)
~gilligan1965: "Change plan" was why I was trying to contact.
~gilligan1965's review of Internet Movie Database (IMDB) customer service
GetHuman: So how would you sum up your experience for GetHuman's Internet Movie Database (IMDB) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gilligan1965: I've been trying to get into my account all morning and now I'm 'blocked out' of my own IMDB account for the next 'month.' This site is great for trivia on movies and such...but, the people who run it are inefficient and the system is user-unfriendly. I even received an email notifying me that someone (me) is attempting to gain access to my account!?!? Yeah...ME! It was me trying to access 'my' account - gilligan****! Now I'm 'blocked out' of my own account!?!? The site is great - the people running it, and, its access security, are as overly-difficult as HAL in "****: A Space Odyssey!"**I came here to have fun and share ideas, opinions, and, thoughts...not to battle with with this ****.**Please, let me back into my account...pretty please!?!?
GetHuman: Let's quantify your experience contacting Internet Movie Database (IMDB). On a scale of 1 to 5, how easy is it go get help on a Internet Movie Database (IMDB) problem?
~gilligan1965: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gilligan1965: I'd give them a four out of five on communication.
GetHuman: And what about Internet Movie Database (IMDB)'s ability to quickly and effectively address your problem?
~gilligan1965: For that I would say three out of five.
GetHuman: And finally- any advice for other Internet Movie Database (IMDB) customers?
~gilligan1965: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Internet Movie Database (IMDB) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gilligan1965 taken from his Internet Movie Database (IMDB) customer service problem that occurred on November 16th, 2017.