Internet Movie Database (IMDB): You people are already a pain in the butt, and...

A Internet Movie Database (IMDB) customer review by GetHuman user ~non3 from November 19th, 2017

Background on ~non3's case

GetHuman: ~non3 - can you tell our other Internet Movie Database (IMDB) customers when your case took place?
~non3: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Internet Movie Database (IMDB), and if so, how?
~non3: I used a help page I found on the GetHuman Internet Movie Database (IMDB) customer service contact info page: Contact Internet Movie Database (IMDB) Customer Service
GetHuman: And which of these common Internet Movie Database (IMDB) customer issues best describes the reason you wanted to talk to them?
(Shows ~non3 a list of common Internet Movie Database (IMDB) problems)
~non3: "Overcharge/Strange charge" was why I was trying to contact.

~non3's review of Internet Movie Database (IMDB) customer service

GetHuman: So how would you sum up your experience for GetHuman's Internet Movie Database (IMDB) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~non3: You people are already a pain in the butt, and I just registered. I need to ask a question. I registered only so I could edit a friend's page, an actor for whom you have not enough information. I do not want to be contacted with advice or movies or watch list or anything. I do love IMDB, but do not want emails from you. How do I quit membership? I would not stay with any organization that did not offer a polite quick help.
GetHuman: Let's quantify your experience contacting Internet Movie Database (IMDB). On a scale of 1 to 5, how easy is it go get help on a Internet Movie Database (IMDB) problem?
~non3: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~non3: I'd give them a four out of five on communication.
GetHuman: And what about Internet Movie Database (IMDB)'s ability to quickly and effectively address your problem?
~non3: For that I would say five out of five.
GetHuman: And finally- any advice for other Internet Movie Database (IMDB) customers?
~non3: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Internet Movie Database (IMDB) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~non3 taken from his Internet Movie Database (IMDB) customer service problem that occurred on November 13th, 2017.

Internet Movie Database (IMDB)

2.00 of 5 stars | 25 reviews

~non3's Internet Movie Database (IMDB) Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Internet Movie Database (IMDB), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Internet Movie Database (IMDB) in any way.

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