Internet Movie Database (IMDB): THEY WILL TAKE MY MONEY BUT NOT HELP ME SIGN IN...

A Internet Movie Database (IMDB) customer review by GetHuman user ~Deborah Martone from November 25th, 2017

Background on ~Deborah Martone's case

GetHuman: ~Deborah Martone - can you tell our other Internet Movie Database (IMDB) customers when your case took place?
~Deborah Martone: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to Internet Movie Database (IMDB), and if so, how?
~Deborah Martone: I used a help page I found on the GetHuman Internet Movie Database (IMDB) customer service contact info page: Contact Internet Movie Database (IMDB) Customer Service
GetHuman: And which of these common Internet Movie Database (IMDB) customer issues best describes the reason you wanted to talk to them?
(Shows ~Deborah Martone a list of common Internet Movie Database (IMDB) problems)
~Deborah Martone: "Setup service" was why I was trying to contact.

~Deborah Martone's review of Internet Movie Database (IMDB) customer service

GetHuman: So how would you sum up your experience for GetHuman's Internet Movie Database (IMDB) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Deborah Martone: THEY WILL TAKE MY MONEY BUT NOT HELP ME SIGN IN TO THE SITE... I'M NOT GETTING WHAT I PAID FOR!!!!
GetHuman: Let's quantify your experience contacting Internet Movie Database (IMDB). On a scale of 1 to 5, how easy is it go get help on a Internet Movie Database (IMDB) problem?
~Deborah Martone: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Deborah Martone: I'd give them a three out of five on communication.
GetHuman: And what about Internet Movie Database (IMDB)'s ability to quickly and effectively address your problem?
~Deborah Martone: For that I would say one out of five.
GetHuman: And finally- any advice for other Internet Movie Database (IMDB) customers?
~Deborah Martone: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Internet Movie Database (IMDB) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Deborah Martone taken from his Internet Movie Database (IMDB) customer service problem that occurred on November 20th, 2017.

Internet Movie Database (IMDB)

2.00 of 5 stars | 25 reviews

~Deborah Martone's Internet Movie Database (IMDB) Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Internet Movie Database (IMDB), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Internet Movie Database (IMDB) in any way.

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