Intuit: This was my *th call concerning my Payroll fees...
A Intuit customer review by GetHuman user ~had it from November 15th, 2017
Background on ~had it's case
GetHuman: ~had it - can you tell our other Intuit customers when your case took place?
~had it: Yes. It was morning, on November 7th.
GetHuman: Did you reach out to Intuit, and if so, how?
GetHuman: And which of these common Intuit customer issues best describes the reason you wanted to talk to them?
(Shows ~had it a list of common Intuit problems)
~had it: "Track a Refund" was why I was trying to call.
~had it's review of Intuit customer service
GetHuman: So how would you sum up your experience for GetHuman's Intuit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~had it: This was my *th call concerning my Payroll fees. What I was promised by one person a year ago nobody would follow through and actually do. I even requested a supervisor. If I could use another bookkeeping*payroll program, I WOULD!
GetHuman: Let's quantify your experience contacting Intuit. On a scale of 1 to 5, how easy is it go get help on a Intuit problem?
~had it: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~had it: I'd give them a three out of five on communication.
GetHuman: And what about Intuit's ability to quickly and effectively address your problem?
~had it: For that I would say four out of five.
GetHuman: And finally- any advice for other Intuit customers?
~had it: Call them early in the day or late. Don't forget any personal or account information you might need for Intuit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~had it taken from his Intuit customer service problem that occurred on November 7th, 2017.