JPMorgan Retirement Plan Services: They gave me an email password and it won't acc...
A JPMorgan Retirement Plan Services customer review by GetHuman user ~Michael from November 20th, 2017
Background on ~Michael's case
GetHuman: ~Michael - can you tell our other JPMorgan Retirement Plan Services customers when your case took place?
~Michael: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to JPMorgan Retirement Plan Services, and if so, how?
GetHuman: And which of these common JPMorgan Retirement Plan Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Michael a list of common JPMorgan Retirement Plan Services problems)
~Michael: "Complaint" was why I was trying to call.
~Michael's review of JPMorgan Retirement Plan Services customer service
GetHuman: So how would you sum up your experience for GetHuman's JPMorgan Retirement Plan Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Michael: They gave me an email password and it won't accept it online or over the phone. I can't get in touch with anyone.
GetHuman: Let's quantify your experience contacting JPMorgan Retirement Plan Services. On a scale of 1 to 5, how easy is it go get help on a JPMorgan Retirement Plan Services problem?
~Michael: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Michael: I'd give them a one out of five on communication.
GetHuman: And what about JPMorgan Retirement Plan Services's ability to quickly and effectively address your problem?
~Michael: For that I would say one out of five.
GetHuman: And finally- any advice for other JPMorgan Retirement Plan Services customers?
~Michael: Call them early in the day or late. Don't forget any personal or account information you might need for JPMorgan Retirement Plan Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Michael taken from his JPMorgan Retirement Plan Services customer service problem that occurred on November 11th, 2017.