Issue with Jamba Juice
A Jamba Juice customer review by GetHuman user GetHuman-jfongste from December 4th, 2017
Background on GetHuman-jfongste's case
GetHuman: GetHuman-jfongste - can you tell our other Jamba Juice customers when your case took place?
GetHuman-jfongste: Yup. It was middle of the night, on December 3rd.
GetHuman: Did you reach out to Jamba Juice, and if so, how?
GetHuman: And which of these common Jamba Juice customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jfongste a list of common Jamba Juice problems)
GetHuman-jfongste: "Cancel a reservation" was why I was trying to call.
GetHuman-jfongste's review of Jamba Juice customer service
GetHuman: So how would you sum up your experience for GetHuman's Jamba Juice customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jfongste: Issue with Jamba Juice
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-jfongste: I went to a Jamba Juice yesterday and their machine was down and could not give me my points (I spent over $**. They said to call the customer service number but I'm on hold forever then it just disconnected. What is going on with this company and how can I get my points credited? I went to the Marina Del Rey Jamba Juice. Help?
GetHuman: Let's quantify your experience contacting Jamba Juice. On a scale of 1 to 5, how easy is it go get help on a Jamba Juice problem?
GetHuman-jfongste: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jfongste: I'd give them a one out of five on communication.
GetHuman: And what about Jamba Juice's ability to quickly and effectively address your problem?
GetHuman-jfongste: For that I would say one out of five.
GetHuman: And finally- any advice for other Jamba Juice customers?
GetHuman-jfongste: Call them early in the day or late. Don't forget any personal or account information you might need for Jamba Juice to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jfongste taken from his Jamba Juice customer service problem that occurred on December 3rd, 2017.