Jawbone: Excellent job walking me thru the steps to get...

A Jawbone customer review by GetHuman user ~stay healthy from November 26th, 2017

Background on ~stay healthy's case

GetHuman: ~stay healthy - can you tell our other Jawbone customers when your case took place?
~stay healthy: Yes. It was late at night, on November 21st.
GetHuman: Did you reach out to Jawbone, and if so, how?
~stay healthy: I used a email I found on the GetHuman Jawbone customer service contact info page: Contact Jawbone Customer Service
GetHuman: And which of these common Jawbone customer issues best describes the reason you wanted to talk to them?
(Shows ~stay healthy a list of common Jawbone problems)
~stay healthy: "Make a purchase" was why I was trying to contact.

~stay healthy's review of Jawbone customer service

GetHuman: So how would you sum up your experience for GetHuman's Jawbone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stay healthy: Excellent job walking me thru the steps to get my jawbone back up and running. Kudos to the support team!!!!
GetHuman: Let's quantify your experience contacting Jawbone. On a scale of 1 to 5, how easy is it go get help on a Jawbone problem?
~stay healthy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stay healthy: I'd give them a three out of five on communication.
GetHuman: And what about Jawbone's ability to quickly and effectively address your problem?
~stay healthy: For that I would say five out of five.
GetHuman: And finally- any advice for other Jawbone customers?
~stay healthy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Jawbone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stay healthy taken from his Jawbone customer service problem that occurred on November 21st, 2017.

Jawbone

3.78 of 5 stars | 157 reviews

~stay healthy's Jawbone Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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