Jell-O: Oh, just wanted to mention to all Jello, eaten...

A Jell-O customer review by GetHuman user ~Jello Lover from November 23rd, 2017

Background on ~Jello Lover's case

GetHuman: ~Jello Lover - can you tell our other Jell-O customers when your case took place?
~Jello Lover: Yeah. It was evening, on November 15th.
GetHuman: Did you reach out to Jell-O, and if so, how?
~Jello Lover: I used the 800-431-1001 number I found for on the GetHuman Jell-O customer phone number page I was on: Jell-O Customer Service Phone Number
GetHuman: And which of these common Jell-O customer issues best describes the reason you wanted to talk to them?
(Shows ~Jello Lover a list of common Jell-O problems)
~Jello Lover: "Complaint" was why I was trying to call.

~Jello Lover's review of Jell-O customer service

GetHuman: So how would you sum up your experience for GetHuman's Jell-O customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jello Lover: Oh, just wanted to mention to all Jello, eaten daily, is great for your hair, and especially your nails. So if you have brittle nails that won't grow, eat *** a pack per day! My Granny taught me this in ****, and it really does work :)*I have amazing nails, unless I forget for a week, then they turn to dust :p
GetHuman: Let's quantify your experience contacting Jell-O. On a scale of 1 to 5, how easy is it go get help on a Jell-O problem?
~Jello Lover: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jello Lover: I'd give them a two out of five on communication.
GetHuman: And what about Jell-O's ability to quickly and effectively address your problem?
~Jello Lover: For that I would say five out of five.
GetHuman: And finally- any advice for other Jell-O customers?
~Jello Lover: Call them early in the day or late. Don't forget any personal or account information you might need for Jell-O to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jello Lover taken from his Jell-O customer service problem that occurred on November 15th, 2017.

Jell-O

2.00 of 5 stars | 43 reviews

~Jello Lover's Jell-O Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Jell-O, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Jell-O in any way.

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