Jersey Central Power & Light (JCP&L): ok so they told us we would be turned on by wed...
A Jersey Central Power & Light (JCP&L) customer review by GetHuman user GetHuman-352100 from November 13th, 2017
Background on GetHuman-352100's case
GetHuman: GetHuman-352100 - can you tell our other Jersey Central Power & Light (JCP&L) customers when your case took place?
GetHuman-352100: Yes I can. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Jersey Central Power & Light (JCP&L), and if so, how?
GetHuman: And which of these common Jersey Central Power & Light (JCP&L) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-352100 a list of common Jersey Central Power & Light (JCP&L) problems)
GetHuman-352100: "Lower my bill" was why I was trying to call.
GetHuman-352100's review of Jersey Central Power & Light (JCP&L) customer service
GetHuman: So how would you sum up your experience for GetHuman's Jersey Central Power & Light (JCP&L) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-352100: ok so they told us we would be turned on by wednesday of this week we looked up the projection of customers to be restored on that day and it said zero what the heck why are we being lied to?
GetHuman: Let's quantify your experience contacting Jersey Central Power & Light (JCP&L). On a scale of 1 to 5, how easy is it go get help on a Jersey Central Power & Light (JCP&L) problem?
GetHuman-352100: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-352100: I'd give them a five out of five on communication.
GetHuman: And what about Jersey Central Power & Light (JCP&L)'s ability to quickly and effectively address your problem?
GetHuman-352100: For that I would say five out of five.
GetHuman: And finally- any advice for other Jersey Central Power & Light (JCP&L) customers?
GetHuman-352100: Call them early in the day or late. Don't forget any personal or account information you might need for Jersey Central Power & Light (JCP&L) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-352100 taken from his Jersey Central Power & Light (JCP&L) customer service problem that occurred on November 7th, 2017.