Jomashop.com: Very rude. N fact employee talked ovr me during...
A Jomashop.com customer review by GetHuman user ~firefox from November 25th, 2017
Background on ~firefox's case
GetHuman: ~firefox - can you tell our other Jomashop.com customers when your case took place?
~firefox: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Jomashop.com, and if so, how?
GetHuman: And which of these common Jomashop.com customer issues best describes the reason you wanted to talk to them?
(Shows ~firefox a list of common Jomashop.com problems)
~firefox: "Overcharge/Strange charge" was why I was trying to call.
~firefox's review of Jomashop.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Jomashop.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~firefox: Very rude. N fact employee talked ovr me during entire call &disconnected call b* issues were addressed. I WILL NOT PLACE ADDITIONAL ORDERS WITH JOMASHOP!
GetHuman: Let's quantify your experience contacting Jomashop.com. On a scale of 1 to 5, how easy is it go get help on a Jomashop.com problem?
~firefox: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~firefox: I'd give them a one out of five on communication.
GetHuman: And what about Jomashop.com's ability to quickly and effectively address your problem?
~firefox: For that I would say two out of five.
GetHuman: And finally- any advice for other Jomashop.com customers?
~firefox: Call them early in the day or late. Don't forget any personal or account information you might need for Jomashop.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~firefox taken from his Jomashop.com customer service problem that occurred on November 22nd, 2017.