I used this e-mail to contact Joy Systems about...
A Joy Systems customer review by GetHuman user ~Paradise Imminent from November 13th, 2017
Background on ~Paradise Imminent's case
GetHuman: ~Paradise Imminent - can you tell our other Joy Systems customers when your case took place?
~Paradise Imminent: Yup. It was morning, on November 5th.
GetHuman: Did you reach out to Joy Systems, and if so, how?
GetHuman: And which of these common Joy Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~Paradise Imminent a list of common Joy Systems problems)
~Paradise Imminent: "Returns" was why I was trying to call.
~Paradise Imminent's review of Joy Systems customer service
GetHuman: So how would you sum up your experience for GetHuman's Joy Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Paradise Imminent: I used this e-mail to contact Joy Systems about an issue. They got back to me very quickly and gave me the best answer they could. They are obviously working hard for their customers.
GetHuman: Let's quantify your experience contacting Joy Systems. On a scale of 1 to 5, how easy is it go get help on a Joy Systems problem?
~Paradise Imminent: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Paradise Imminent: I'd give them a one out of five on communication.
GetHuman: And what about Joy Systems's ability to quickly and effectively address your problem?
~Paradise Imminent: For that I would say two out of five.
GetHuman: And finally- any advice for other Joy Systems customers?
~Paradise Imminent: Call them early in the day or late. Don't forget any personal or account information you might need for Joy Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Paradise Imminent taken from his Joy Systems customer service problem that occurred on November 5th, 2017.