Joy Systems: I was upset that i've only had it for A month a...
A Joy Systems customer review by GetHuman user ~beverly nichols from November 17th, 2017
Background on ~beverly nichols's case
GetHuman: ~beverly nichols - can you tell our other Joy Systems customers when your case took place?
~beverly nichols: Sure. It was late at night, on November 15th.
GetHuman: Did you reach out to Joy Systems, and if so, how?
GetHuman: And which of these common Joy Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~beverly nichols a list of common Joy Systems problems)
~beverly nichols: "Repairs" was why I was trying to call.
~beverly nichols's review of Joy Systems customer service
GetHuman: So how would you sum up your experience for GetHuman's Joy Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~beverly nichols: I was upset that i've only had it for A month and had to return for new one but then I get my phone bill and discover that I've got to pay the phone charges also no one said it was A pay for service line now I have a$**.** charge on my phone bill for *there mistake im not happy with this at all beverly nichols
GetHuman: Let's quantify your experience contacting Joy Systems. On a scale of 1 to 5, how easy is it go get help on a Joy Systems problem?
~beverly nichols: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~beverly nichols: I'd give them a four out of five on communication.
GetHuman: And what about Joy Systems's ability to quickly and effectively address your problem?
~beverly nichols: For that I would say three out of five.
GetHuman: And finally- any advice for other Joy Systems customers?
~beverly nichols: Call them early in the day or late. Don't forget any personal or account information you might need for Joy Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~beverly nichols taken from his Joy Systems customer service problem that occurred on November 15th, 2017.