Juniper Bank (Mastercard): After paying off my balance I recieved another...
A Juniper Bank (Mastercard) customer review by GetHuman user ~rip off from October 27th, 2017
Background on ~rip off's case
GetHuman: ~rip off - can you tell our other Juniper Bank (Mastercard) customers when your case took place?
~rip off: Yes. It was morning, on October 26th.
GetHuman: Did you reach out to Juniper Bank (Mastercard), and if so, how?
GetHuman: And which of these common Juniper Bank (Mastercard) customer issues best describes the reason you wanted to talk to them?
(Shows ~rip off a list of common Juniper Bank (Mastercard) problems)
~rip off: "Complaint" was why I was trying to call.
~rip off's review of Juniper Bank (Mastercard) customer service
GetHuman: So how would you sum up your experience for GetHuman's Juniper Bank (Mastercard) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rip off: After paying off my balance I recieved another bill for $*.** which I payed. It was I quess a day late so I was charged a late fee of $**.**. I cancelled my and and will tell everyone I know about this rip off. I am also going to contact the Federal Govt. and news papers.
GetHuman: Let's quantify your experience contacting Juniper Bank (Mastercard). On a scale of 1 to 5, how easy is it go get help on a Juniper Bank (Mastercard) problem?
~rip off: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rip off: I'd give them a five out of five on communication.
GetHuman: And what about Juniper Bank (Mastercard)'s ability to quickly and effectively address your problem?
~rip off: For that I would say five out of five.
GetHuman: And finally- any advice for other Juniper Bank (Mastercard) customers?
~rip off: Call them early in the day or late. Don't forget any personal or account information you might need for Juniper Bank (Mastercard) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rip off taken from his Juniper Bank (Mastercard) customer service problem that occurred on October 26th, 2017.