Juniper Bank (Mastercard): This bank is dishonest and will rip you off. I...
A Juniper Bank (Mastercard) customer review by GetHuman user ~koyotekyle from October 30th, 2017
Background on ~koyotekyle's case
GetHuman: ~koyotekyle - can you tell our other Juniper Bank (Mastercard) customers when your case took place?
~koyotekyle: Yeah. It was afternoon, on October 27th.
GetHuman: Did you reach out to Juniper Bank (Mastercard), and if so, how?
GetHuman: And which of these common Juniper Bank (Mastercard) customer issues best describes the reason you wanted to talk to them?
(Shows ~koyotekyle a list of common Juniper Bank (Mastercard) problems)
~koyotekyle: "Setup an account" was why I was trying to call.
~koyotekyle's review of Juniper Bank (Mastercard) customer service
GetHuman: So how would you sum up your experience for GetHuman's Juniper Bank (Mastercard) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~koyotekyle: This bank is dishonest and will rip you off. I had a card for years and it was due to expire in ****. They just canceled it for lack of use and refused to allow me to use any of my EARNED REWARDS. DO NOT USE THIS BANK (PART OF BARCLAYS BANK)
GetHuman: Let's quantify your experience contacting Juniper Bank (Mastercard). On a scale of 1 to 5, how easy is it go get help on a Juniper Bank (Mastercard) problem?
~koyotekyle: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~koyotekyle: I'd give them a five out of five on communication.
GetHuman: And what about Juniper Bank (Mastercard)'s ability to quickly and effectively address your problem?
~koyotekyle: For that I would say four out of five.
GetHuman: And finally- any advice for other Juniper Bank (Mastercard) customers?
~koyotekyle: Call them early in the day or late. Don't forget any personal or account information you might need for Juniper Bank (Mastercard) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~koyotekyle taken from his Juniper Bank (Mastercard) customer service problem that occurred on October 27th, 2017.