KFC: Complaint
A KFC customer review by GetHuman user GetHuman-donaldto from December 3rd, 2017
Background on GetHuman-donaldto's case
GetHuman: GetHuman-donaldto - can you tell our other KFC customers when your case took place?
GetHuman-donaldto: Sure. It was morning, on December 2nd.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-donaldto a list of common KFC problems)
GetHuman-donaldto: "Make a reservation" was why I was trying to call.
GetHuman-donaldto's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-donaldto: Complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-donaldto: Yes you have a employee that has bedbugs and I called the store where she works and let her manager know what is going on with the bedbugs and she lied to her manager I can prove that she has bedbugs.She lives in my house and she has been spraying for weeks and it isn't getting any better I called the exterminator and was told that it needs to be done by a professional and it takes about * treatments and we told her what they said and she thinks it's a joke.But back to the employee her name is Pauline May and the store address is *** S.Dupont hey DOVER Delaware ***-***-**** . I do know that you are not suppose to be around or work without letting the public know of this and like I said she is a great liar and she has one or two felony charges and she on the methadone program but I think she is or is still messing with heroin but that I can't prove but the problem with bedbugs I can prove to you.So can you please do something about the problem I have told friends and family not to go to that store because I don't want them to take the bug's to their house.But it is up to KFC to decide what to do with the following problem.Just Giving You A Head's Up.
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
GetHuman-donaldto: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-donaldto: I'd give them a three out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
GetHuman-donaldto: For that I would say four out of five.
GetHuman: And finally- any advice for other KFC customers?
GetHuman-donaldto: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-donaldto taken from his KFC customer service problem that occurred on December 2nd, 2017.