I went to the KFC on Glenwood Ave in Bloomfield...
A KFC customer review by GetHuman user ~KFC unSatifactory from November 16th, 2017
Background on ~KFC unSatifactory's case
GetHuman: ~KFC unSatifactory - can you tell our other KFC customers when your case took place?
~KFC unSatifactory: Yes. It was late at night, on November 12th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~KFC unSatifactory a list of common KFC problems)
~KFC unSatifactory: "Make a Complaint" was why I was trying to call.
~KFC unSatifactory's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KFC unSatifactory: I went to the KFC on Glenwood Ave in Bloomfield Nj. I ordered a * piece grill chicken combo. The brown paper bag the offer always tears easily. So i asked the Manager Royal for a Plastic Bag as i just seen him do the same for a customer infront of me. He said No! i did not need one. He wanted to debate with me about if i needed one. i even took my order and showed him how easily the bag tears as it happened right in front of him.He told me to ask another Manager when he is not there but not him. Then he tried to play it off after * minutes to give me a bag. i refused. All that for a Bag. I paid for the food left it there and decided never again. Poor Customer service
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~KFC unSatifactory: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KFC unSatifactory: I'd give them a three out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~KFC unSatifactory: For that I would say four out of five.
GetHuman: And finally- any advice for other KFC customers?
~KFC unSatifactory: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KFC unSatifactory taken from his KFC customer service problem that occurred on November 12th, 2017.
KFC
3.48 of 5 stars | 164 reviews
~KFC unSatifactory's KFC Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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