KFC: Your representative was okay. After this, I cal...
A KFC customer review by GetHuman user ~dk33 from November 19th, 2017
Background on ~dk33's case
GetHuman: ~dk33 - can you tell our other KFC customers when your case took place?
~dk33: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~dk33 a list of common KFC problems)
~dk33: "Problem With an Order" was why I was trying to call.
~dk33's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dk33: Your representative was okay. After this, I called the local KFC to inform them that their chicken was making people ill. Their only response was, the manager is out today, please come in tomorrow. Bad customer service in my opinion. I wonder how many more will get sick from eating chicken from this restaurant.
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~dk33: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dk33: I'd give them a three out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~dk33: For that I would say four out of five.
GetHuman: And finally- any advice for other KFC customers?
~dk33: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dk33 taken from his KFC customer service problem that occurred on November 14th, 2017.