Kajeet: The plan for the phone won't work.
A Kajeet customer review by GetHuman user GetHuman43669 from December 7th, 2017
Background on GetHuman43669's case
GetHuman: GetHuman43669 - can you tell our other Kajeet customers when your case took place?
GetHuman43669: Sure. It was morning, on December 2nd.
GetHuman: Did you reach out to Kajeet, and if so, how?
GetHuman: And which of these common Kajeet customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman43669 a list of common Kajeet problems)
GetHuman43669: "Overcharge/Strange charge" was why I was trying to call.
GetHuman43669's review of Kajeet customer service
GetHuman: So how would you sum up your experience for GetHuman's Kajeet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman43669: The plan for the phone won't work.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman43669: Paying for a data plan for the phone, but it won't work on the phone* uses the old plan.
GetHuman: Let's quantify your experience contacting Kajeet. On a scale of 1 to 5, how easy is it go get help on a Kajeet problem?
GetHuman43669: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman43669: I'd give them a three out of five on communication.
GetHuman: And what about Kajeet's ability to quickly and effectively address your problem?
GetHuman43669: For that I would say two out of five.
GetHuman: And finally- any advice for other Kajeet customers?
GetHuman43669: Call them early in the day or late. Don't forget any personal or account information you might need for Kajeet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman43669 taken from his Kajeet customer service problem that occurred on December 2nd, 2017.