Karcher Pressure Washers: I just wanted to talk to a representative about...

A Karcher Pressure Washers customer review by GetHuman user GetHuman-104999 from November 16th, 2017

Background on GetHuman-104999's case

GetHuman: GetHuman-104999 - can you tell our other Karcher Pressure Washers customers when your case took place?
GetHuman-104999: Yes. It was afternoon, on November 8th.
GetHuman: Did you reach out to Karcher Pressure Washers, and if so, how?
GetHuman-104999: I used the 303-738-2400 number I found for on the GetHuman Karcher Pressure Washers customer phone number page I was on: Karcher Pressure Washers Customer Service Phone Number
GetHuman: And which of these common Karcher Pressure Washers customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-104999 a list of common Karcher Pressure Washers problems)
GetHuman-104999: "Technical support" was why I was trying to call.

GetHuman-104999's review of Karcher Pressure Washers customer service

GetHuman: So how would you sum up your experience for GetHuman's Karcher Pressure Washers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-104999: I just wanted to talk to a representative about a problem I am having with my electric pressure washer. When I finally talked to someone, he referred me to a site where there was no option for talking to a real person.
GetHuman: Let's quantify your experience contacting Karcher Pressure Washers. On a scale of 1 to 5, how easy is it go get help on a Karcher Pressure Washers problem?
GetHuman-104999: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-104999: I'd give them a one out of five on communication.
GetHuman: And what about Karcher Pressure Washers's ability to quickly and effectively address your problem?
GetHuman-104999: For that I would say one out of five.
GetHuman: And finally- any advice for other Karcher Pressure Washers customers?
GetHuman-104999: Call them early in the day or late. Don't forget any personal or account information you might need for Karcher Pressure Washers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-104999 taken from his Karcher Pressure Washers customer service problem that occurred on November 8th, 2017.

Karcher Pressure Washers

1.33 of 5 stars | 18 reviews

GetHuman-104999's Karcher Pressure Washers Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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