Karcher Pressure Washers: I was transferred to a recording with a long me...
A Karcher Pressure Washers customer review by GetHuman user ~Jean from November 22nd, 2017
Background on ~Jean's case
GetHuman: ~Jean - can you tell our other Karcher Pressure Washers customers when your case took place?
~Jean: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to Karcher Pressure Washers, and if so, how?
GetHuman: And which of these common Karcher Pressure Washers customer issues best describes the reason you wanted to talk to them?
(Shows ~Jean a list of common Karcher Pressure Washers problems)
~Jean: "Warranty claim" was why I was trying to call.
~Jean's review of Karcher Pressure Washers customer service
GetHuman: So how would you sum up your experience for GetHuman's Karcher Pressure Washers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jean: I was transferred to a recording with a long menu of options. Never spoke to anyone. MY KARCHER LESS ONLY A YEAR OLD IS BROKEN. It would be nice it Karcher would replace it. It's a K*.*** PSI ****
GetHuman: Let's quantify your experience contacting Karcher Pressure Washers. On a scale of 1 to 5, how easy is it go get help on a Karcher Pressure Washers problem?
~Jean: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jean: I'd give them a one out of five on communication.
GetHuman: And what about Karcher Pressure Washers's ability to quickly and effectively address your problem?
~Jean: For that I would say four out of five.
GetHuman: And finally- any advice for other Karcher Pressure Washers customers?
~Jean: Call them early in the day or late. Don't forget any personal or account information you might need for Karcher Pressure Washers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jean taken from his Karcher Pressure Washers customer service problem that occurred on November 18th, 2017.