Karcher Pressure Washers: absolutely horrible system. calling only to get...
A Karcher Pressure Washers customer review by GetHuman user ~new buyer from November 27th, 2017
Background on ~new buyer's case
GetHuman: ~new buyer - can you tell our other Karcher Pressure Washers customers when your case took place?
~new buyer: Yes I can. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Karcher Pressure Washers, and if so, how?
GetHuman: And which of these common Karcher Pressure Washers customer issues best describes the reason you wanted to talk to them?
(Shows ~new buyer a list of common Karcher Pressure Washers problems)
~new buyer: "Returns" was why I was trying to call.
~new buyer's review of Karcher Pressure Washers customer service
GetHuman: So how would you sum up your experience for GetHuman's Karcher Pressure Washers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~new buyer: absolutely horrible system. calling only to get help in selecting a model. experience convinced me to get another brand. I feel for those trying to getting post-purchase help.
GetHuman: Let's quantify your experience contacting Karcher Pressure Washers. On a scale of 1 to 5, how easy is it go get help on a Karcher Pressure Washers problem?
~new buyer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~new buyer: I'd give them a two out of five on communication.
GetHuman: And what about Karcher Pressure Washers's ability to quickly and effectively address your problem?
~new buyer: For that I would say one out of five.
GetHuman: And finally- any advice for other Karcher Pressure Washers customers?
~new buyer: Call them early in the day or late. Don't forget any personal or account information you might need for Karcher Pressure Washers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~new buyer taken from his Karcher Pressure Washers customer service problem that occurred on November 23rd, 2017.