Kellogg Company: Asked about best if used by date , was given no...
A Kellogg Company customer review by GetHuman user ~creepy from November 14th, 2017
Background on ~creepy's case
GetHuman: ~creepy - can you tell our other Kellogg Company customers when your case took place?
~creepy: Yes I can. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Kellogg Company, and if so, how?
GetHuman: And which of these common Kellogg Company customer issues best describes the reason you wanted to talk to them?
(Shows ~creepy a list of common Kellogg Company problems)
~creepy: "Product information" was why I was trying to call.
~creepy's review of Kellogg Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Kellogg Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~creepy: Asked about best if used by date , was given no definitive time frame that the product was still safe. Any question I asked was answered with vague remarks.
GetHuman: Let's quantify your experience contacting Kellogg Company. On a scale of 1 to 5, how easy is it go get help on a Kellogg Company problem?
~creepy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~creepy: I'd give them a one out of five on communication.
GetHuman: And what about Kellogg Company's ability to quickly and effectively address your problem?
~creepy: For that I would say five out of five.
GetHuman: And finally- any advice for other Kellogg Company customers?
~creepy: Call them early in the day or late. Don't forget any personal or account information you might need for Kellogg Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~creepy taken from his Kellogg Company customer service problem that occurred on November 5th, 2017.