Kellogg Company: I want to email them because we need Pop Tarts...
A Kellogg Company customer review by GetHuman user GetHuman-ceeteeiy from December 7th, 2017
Background on GetHuman-ceeteeiy's case
GetHuman: GetHuman-ceeteeiy - can you tell our other Kellogg Company customers when your case took place?
GetHuman-ceeteeiy: Sure. It was afternoon, on November 28th.
GetHuman: Did you reach out to Kellogg Company, and if so, how?
GetHuman: And which of these common Kellogg Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ceeteeiy a list of common Kellogg Company problems)
GetHuman-ceeteeiy: "Where to buy" was why I was trying to call.
GetHuman-ceeteeiy's review of Kellogg Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Kellogg Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ceeteeiy: I want to email them because we need Pop Tarts in Nigeria *well Africa as a whole*
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-ceeteeiy: Most of us in Nigeria has been abroad to places like UK and USA and we've all had a favorite common instant meal, POP TART, in Nigeria we have Kellogg's cereal like Corn Flakes, Coco Pops, Frosties and all that but we really, really, desperately would like to have Pop Tarts in Nigeria selling in all stores. For us in college most times no time to eat breakfast and if we want to eat a cereal it takes some time and with the Pop Tart we could just pick a pack and eat on the way. Plus the pop tart flavors are crazy.
GetHuman: Let's quantify your experience contacting Kellogg Company. On a scale of 1 to 5, how easy is it go get help on a Kellogg Company problem?
GetHuman-ceeteeiy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ceeteeiy: I'd give them a three out of five on communication.
GetHuman: And what about Kellogg Company's ability to quickly and effectively address your problem?
GetHuman-ceeteeiy: For that I would say four out of five.
GetHuman: And finally- any advice for other Kellogg Company customers?
GetHuman-ceeteeiy: Call them early in the day or late. Don't forget any personal or account information you might need for Kellogg Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ceeteeiy taken from his Kellogg Company customer service problem that occurred on November 28th, 2017.