I have a kitchenaid gas range thats given me no...

A KitchenAid customer review by GetHuman user ~any thing but Kitchenaid from November 7th, 2017

Background on ~any thing but Kitchenaid's case

GetHuman: ~any thing but Kitchenaid - can you tell our other KitchenAid customers when your case took place?
~any thing but Kitchenaid: Yes I can. It was afternoon, on November 2nd.
GetHuman: Did you reach out to KitchenAid, and if so, how?
~any thing but Kitchenaid: I used the 800-422-1230 number I found for on the GetHuman KitchenAid customer phone number page I was on: KitchenAid Customer Service Phone Number
GetHuman: And which of these common KitchenAid customer issues best describes the reason you wanted to talk to them?
(Shows ~any thing but Kitchenaid a list of common KitchenAid problems)
~any thing but Kitchenaid: "Warranty claim" was why I was trying to call.

~any thing but Kitchenaid's review of KitchenAid customer service

GetHuman: So how would you sum up your experience for GetHuman's KitchenAid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~any thing but Kitchenaid: I have a kitchenaid gas range thats given me nothing but trouble since day one Model* KGSA***PSS** ,so since Kitchenaid don't back up the junk they sell im going to file a consumer complaint hope i get some help from them ,Kitchenaid should be ashamed of themselves for ripping people off ,I can't afford to own a kitchenaid anymore Thanks for nothing kitchenaid hope you enjoyed my money thats the last you will ever see from me.
GetHuman: Let's quantify your experience contacting KitchenAid. On a scale of 1 to 5, how easy is it go get help on a KitchenAid problem?
~any thing but Kitchenaid: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~any thing but Kitchenaid: I'd give them a four out of five on communication.
GetHuman: And what about KitchenAid's ability to quickly and effectively address your problem?
~any thing but Kitchenaid: For that I would say five out of five.
GetHuman: And finally- any advice for other KitchenAid customers?
~any thing but Kitchenaid: Call them early in the day or late. Don't forget any personal or account information you might need for KitchenAid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~any thing but Kitchenaid taken from his KitchenAid customer service problem that occurred on November 2nd, 2017.

KitchenAid

4.00 of 5 stars | 32 reviews

~any thing but Kitchenaid's KitchenAid Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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