Kohl's Credit: I will never use or shop Kohl's again, Trying t...
A Kohl's Credit customer review by GetHuman user ~katiz1114 from November 21st, 2017
Background on ~katiz1114's case
GetHuman: ~katiz1114 - can you tell our other Kohl's Credit customers when your case took place?
~katiz1114: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Kohl's Credit, and if so, how?
GetHuman: And which of these common Kohl's Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~katiz1114 a list of common Kohl's Credit problems)
~katiz1114: "Setup an account" was why I was trying to call.
~katiz1114's review of Kohl's Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Kohl's Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~katiz1114: I will never use or shop Kohl's again, Trying to pay bill online was stupid, for some reason i can never log in, it takes for ever each month to access my account until it would not except me at all. Had to call on phone and pay by robot. Causing me to pay late. Kohl's you sXXk. Wish you would just close down in my area, your store looks like a discounted retail trah.
GetHuman: Let's quantify your experience contacting Kohl's Credit. On a scale of 1 to 5, how easy is it go get help on a Kohl's Credit problem?
~katiz1114: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~katiz1114: I'd give them a four out of five on communication.
GetHuman: And what about Kohl's Credit's ability to quickly and effectively address your problem?
~katiz1114: For that I would say one out of five.
GetHuman: And finally- any advice for other Kohl's Credit customers?
~katiz1114: Call them early in the day or late. Don't forget any personal or account information you might need for Kohl's Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~katiz1114 taken from his Kohl's Credit customer service problem that occurred on November 13th, 2017.