Kohler Trielle kitchen faucet has very low wate...
A Kohler customer review by GetHuman user GetHuman-johnawhi from December 8th, 2017
Background on GetHuman-johnawhi's case
GetHuman: GetHuman-johnawhi - can you tell our other Kohler customers when your case took place?
GetHuman-johnawhi: Yes. It was morning, on December 4th.
GetHuman: Did you reach out to Kohler, and if so, how?
GetHuman: And which of these common Kohler customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-johnawhi a list of common Kohler problems)
GetHuman-johnawhi: "Complaint" was why I was trying to call.
GetHuman-johnawhi's review of Kohler customer service
GetHuman: So how would you sum up your experience for GetHuman's Kohler customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-johnawhi: Kohler Trielle kitchen faucet has very low water pressure
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-johnawhi: Just installed. Old faucet had strong pressure. Problem is the Kohler Trielle faucet
GetHuman: Let's quantify your experience contacting Kohler. On a scale of 1 to 5, how easy is it go get help on a Kohler problem?
GetHuman-johnawhi: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-johnawhi: I'd give them a one out of five on communication.
GetHuman: And what about Kohler's ability to quickly and effectively address your problem?
GetHuman-johnawhi: For that I would say five out of five.
GetHuman: And finally- any advice for other Kohler customers?
GetHuman-johnawhi: Call them early in the day or late. Don't forget any personal or account information you might need for Kohler to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-johnawhi taken from his Kohler customer service problem that occurred on December 4th, 2017.