Kohls.com: I was routed to central america Nicaragua.the g...
A Kohls.com customer review by GetHuman user ~boner from November 22nd, 2017
Background on ~boner's case
GetHuman: ~boner - can you tell our other Kohls.com customers when your case took place?
~boner: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Kohls.com, and if so, how?
GetHuman: And which of these common Kohls.com customer issues best describes the reason you wanted to talk to them?
(Shows ~boner a list of common Kohls.com problems)
~boner: "Change order" was why I was trying to call.
~boner's review of Kohls.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Kohls.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~boner: I was routed to central america Nicaragua.the guy was pretyy nice and i was surprised he could speak well english and placed my order very quick.henceforth i would ask to be routed to nicaragua again..they are the best rep
GetHuman: Let's quantify your experience contacting Kohls.com. On a scale of 1 to 5, how easy is it go get help on a Kohls.com problem?
~boner: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~boner: I'd give them a one out of five on communication.
GetHuman: And what about Kohls.com's ability to quickly and effectively address your problem?
~boner: For that I would say three out of five.
GetHuman: And finally- any advice for other Kohls.com customers?
~boner: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Kohls.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~boner taken from his Kohls.com customer service problem that occurred on November 18th, 2017.