LA FITNESS is corrupt. their customer service...
A LA Fitness customer review by GetHuman user ~goodbye LA Fitness from November 15th, 2017
Background on ~goodbye LA Fitness's case
GetHuman: ~goodbye LA Fitness - can you tell our other LA Fitness customers when your case took place?
~goodbye LA Fitness: Sure. It was evening, on November 5th.
GetHuman: Did you reach out to LA Fitness, and if so, how?
GetHuman: And which of these common LA Fitness customer issues best describes the reason you wanted to talk to them?
(Shows ~goodbye LA Fitness a list of common LA Fitness problems)
~goodbye LA Fitness: "Billing Issue" was why I was trying to call.
~goodbye LA Fitness's review of LA Fitness customer service
GetHuman: So how would you sum up your experience for GetHuman's LA Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~goodbye LA Fitness: LA FITNESS is corrupt. their customer service will give you the runaround and are rude when comes to cancellation. not worth the hassle of membership.
GetHuman: Let's quantify your experience contacting LA Fitness. On a scale of 1 to 5, how easy is it go get help on a LA Fitness problem?
~goodbye LA Fitness: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~goodbye LA Fitness: I'd give them a five out of five on communication.
GetHuman: And what about LA Fitness's ability to quickly and effectively address your problem?
~goodbye LA Fitness: For that I would say one out of five.
GetHuman: And finally- any advice for other LA Fitness customers?
~goodbye LA Fitness: Call them early in the day or late. Don't forget any personal or account information you might need for LA Fitness to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~goodbye LA Fitness taken from his LA Fitness customer service problem that occurred on November 5th, 2017.