La-Z-Boy: Bailey did an excellent job of understanding my...
A La-Z-Boy customer review by GetHuman user ~Rick from November 26th, 2017
Background on ~Rick's case
GetHuman: ~Rick - can you tell our other La-Z-Boy customers when your case took place?
~Rick: Yeah. It was evening, on November 23rd.
GetHuman: Did you reach out to La-Z-Boy, and if so, how?
GetHuman: And which of these common La-Z-Boy customer issues best describes the reason you wanted to talk to them?
(Shows ~Rick a list of common La-Z-Boy problems)
~Rick: "Complaint" was why I was trying to call.
~Rick's review of La-Z-Boy customer service
GetHuman: So how would you sum up your experience for GetHuman's La-Z-Boy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rick: Bailey did an excellent job of understanding my request and helping me most professionally. I would come here immediately if I have another problem with Lazy Boy. Number is hard to find, but the service is outstanding!
GetHuman: Let's quantify your experience contacting La-Z-Boy. On a scale of 1 to 5, how easy is it go get help on a La-Z-Boy problem?
~Rick: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rick: I'd give them a three out of five on communication.
GetHuman: And what about La-Z-Boy's ability to quickly and effectively address your problem?
~Rick: For that I would say five out of five.
GetHuman: And finally- any advice for other La-Z-Boy customers?
~Rick: Call them early in the day or late. Don't forget any personal or account information you might need for La-Z-Boy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rick taken from his La-Z-Boy customer service problem that occurred on November 23rd, 2017.