La-Z-Boy: Broken chair
A La-Z-Boy customer review by GetHuman user GetHuman-carinode from December 7th, 2017
Background on GetHuman-carinode's case
GetHuman: GetHuman-carinode - can you tell our other La-Z-Boy customers when your case took place?
GetHuman-carinode: Sure. It was morning, on December 5th.
GetHuman: Did you reach out to La-Z-Boy, and if so, how?
GetHuman: And which of these common La-Z-Boy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-carinode a list of common La-Z-Boy problems)
GetHuman-carinode: "Where to buy" was why I was trying to call.
GetHuman-carinode's review of La-Z-Boy customer service
GetHuman: So how would you sum up your experience for GetHuman's La-Z-Boy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-carinode: Broken chair
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman-carinode: Computer chair bought a year ago is broken. The left side is completely slanted. Can't even sit in it comfortably
GetHuman: Let's quantify your experience contacting La-Z-Boy. On a scale of 1 to 5, how easy is it go get help on a La-Z-Boy problem?
GetHuman-carinode: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-carinode: I'd give them a five out of five on communication.
GetHuman: And what about La-Z-Boy's ability to quickly and effectively address your problem?
GetHuman-carinode: For that I would say five out of five.
GetHuman: And finally- any advice for other La-Z-Boy customers?
GetHuman-carinode: Call them early in the day or late. Don't forget any personal or account information you might need for La-Z-Boy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-carinode taken from his La-Z-Boy customer service problem that occurred on December 5th, 2017.